Your day, without and with a Talasam.

Six jobs that fill a working day, and four that need a team. Each is an example, told twice: the day as it is now, and the workflow that runs instead. Flip the switch on any of the six.

We build it into your business and run it on our side.

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Enquiry follow-up

When an enquiry comes in

Show enquiry follow-up without or with

WithoutAn enquiry lands while you are with a customer. You answer it that evening, if you remember, and by then they may have asked someone else. The ones that go quiet are never chased.

WithEvery new enquiry gets a reply within minutes, and the ones that go quiet get chased. A person picks up anything that needs one.

Enquiry follow-up, by hand todayExample, simplified diagram

  1. An enquiry lands

    While you are with a customer.

  2. It waits

    Until you have a moment.

  3. You answer it that evening

    If you remember. By then they may have asked someone else.

  4. Nobody chases the ones that go quiet.

Enquiry follow-upExample, simplified diagram

  1. An enquiry arrives

    By your website form or by email.

  2. We read and sort it

    What they need, and how soon.

  3. A reply is drafted

    In your voice, with the answer they asked for.

  4. It goes out

    Within minutes, day or night.

  5. Then one of two things happens:

    • They reply

      It is logged, and the conversation carries on.

    • It goes quiet

      A person picks it up and follows up.

Admin and invoicing

When a job is finished

Show admin and invoicing without or with

WithoutThe job is done, but the invoice waits for a free evening. Late payers need chasing, and the chasing falls to you. Meanwhile the paperwork piles up.

WithInvoices go out, late payers get a nudge, and the paperwork files itself. It works from the tools you already use.

Admin and invoicing, by hand todayExample, simplified diagram

  1. The job is done

    And the invoice waits for a free evening.

  2. You write and send it

    When you can.

  3. You chase late payers

    By hand, one at a time.

  4. Meanwhile the paperwork piles up.

Admin and invoicingExample, simplified diagram

  1. A job is finished

    Marked done in the tools you already use.

  2. The invoice is made

    From the job, with the right details.

  3. It is sent

    To your client, with an easy way to pay.

  4. Then one of two things happens:

    • Paid

      The payment is matched and the paperwork files itself.

    • Unpaid after a week

      A polite nudge goes out, then another. Anything odd goes to a person.

Voice receptionist

When the phone rings

Show the voice receptionist without or with

WithoutThe phone rings while your hands are full, and it goes to voicemail. A missed call is a missed booking, and your evening goes on ringing people back.

WithAnswers the phone, books the appointment, answers the usual questions. Anything urgent goes straight to a person.

Voice receptionist, by hand todayExample, simplified diagram

  1. The phone rings

    While your hands are full.

  2. It goes to voicemail

    If they leave a message at all.

  3. You ring back that evening

    The ones you can still reach.

  4. A missed call is a missed booking.

Voice receptionistExample, simplified diagram

  1. The phone rings

    Day or night, it is answered.

  2. It listens

    And works out what the caller needs.

  3. Then it does one of three things:

    • A usual question

      Opening times, services, how to find you.

    • A booking

      Straight into your calendar.

    • Something urgent

      It goes straight to a person.

  4. You get a note

    A short summary of each call.

Social media posting

When it is time to post

Show social media posting without or with

WithoutPosting means finding the photos, writing the captions and picking a time. It takes hours you do not have, so weeks go by with nothing.

WithPosts go out on schedule across every platform, made from your own photos and footage, and approved by a person first. Nothing goes out without a yes.

Social media posting, by hand todayExample, simplified diagram

  1. You find the photos

    Somewhere on your phone.

  2. You write the captions

    When there is time.

  3. You pick a time to post

    And try to remember it.

  4. Weeks go by with nothing.

Social media postingExample, simplified diagram

  1. You send photos and footage

    Into one shared folder.

  2. Posts are drafted

    Captions in your voice, sized for each platform.

  3. A person approves

    Nothing goes out without a yes. A no sends the post back to drafting.

  4. Sent to every platform

    One approved post, made to fit each.

    It goes to four platforms at once:

    • Instagram

    • Facebook

    • LinkedIn

    • TikTok

  5. Posted on schedule

    At the times you choose.

  6. Kept on record

    Every post in one list, with when it went out.

Onboarding clients

When a client signs

Show onboarding clients without or with

WithoutEvery new client means the same setup by hand: the folder, the welcome, the kickoff and the task list. One step always gets missed.

WithA signed client triggers the folder, the welcome, the kickoff booking and the task list. Every new client starts the same way.

Onboarding clients, by hand todayExample, simplified diagram

  1. A client signs

    And the setup starts by hand.

  2. You make the folder

    And write the welcome.

  3. You book the kickoff

    By back and forth email.

  4. One step always gets missed.

Onboarding clientsExample, simplified diagram

  1. A client signs

    The signed agreement starts it.

  2. Three things start at once:

    • Their folder is made

      Named, shared and in the right place.

    • A welcome goes out

      What happens next, and what you need from them.

    • The kickoff is booked

      They pick a time that suits you both.

  3. The task list is set

    Your team sees who does what.

Lead qualifier

When someone messages you

Show the lead qualifier without or with

WithoutEvery message takes the same time to answer, whether they will buy or not. The good ones wait behind the rest, and some go elsewhere.

WithAnswers messages, asks the right questions, and books the good ones. The rest get a kind reply and stay on your list.

Lead qualifier, by hand todayExample, simplified diagram

  1. A message comes in

    From someone you do not know yet.

  2. You answer it

    Whether they will buy or not.

  3. The good ones wait

    Behind the rest.

  4. Some go elsewhere.

Lead qualifierExample, simplified diagram

  1. A message comes in

    From your website, socials or email.

  2. It answers straight away

    Friendly, and in your voice.

  3. It asks the right questions

    The ones you would ask yourself.

  4. Then one of two things happens:

    • Good fits get booked

      Straight into a call with you.

    • The rest get a kind reply

      And stay on your list.

Teams.

Some jobs need more than one agent. Each agent has one task, they pass the work between them, and a person makes the final call. These four are examples too.

When a brief arrives

Show this example without or with

WithoutA proposal takes a day of pulling scope, costs and timing together.

WithA foreman agent splits the brief between three specialists, and their drafts join into one proposal. A person approves it before it is sent.

Proposal, by hand todayExample, simplified diagram

  1. A brief arrives

    Scope, costs and timing live in different places.

  2. You pull it together

    Piece by piece, around everything else.

  3. It takes most of a day

    Before anything can be sent.

  4. The client waits for the proposal.

The proposal teamExample, simplified diagram

  1. A brief arrives

    A request for a proposal.

  2. Foreman agent

    Splits the brief and passes it on.

  3. Three specialist agents draft at the same time:

    • Scope

      What is included.

    • Costs

      What it will take.

    • Timing

      When each part lands.

  4. Drafts join

    One proposal, in one voice.

  5. A person approves

    Nothing is sent without a yes.

  6. Sent

    To the client.

When something must be written

Show this example without or with

WithoutWhoever writes it also checks it, and misses their own mistakes.

WithOne agent writes in your voice and a separate agent checks it. The checker's only job is to say no, so only a yes ships.

Writing and checking, by hand todayExample, simplified diagram

  1. Something must be written

    A quote, a reply or a report.

  2. You write it

    From your own notes.

  3. You check your own work

    And read straight past the same mistakes.

  4. The mistakes go out with it.

Writer and checkerExample, simplified diagram

  1. Researcher

    Gathers the facts and notes.

  2. Writer

    Drafts from the notes, in your voice.

  3. Checker

    Its only job is to say no. A no sends the draft back to the writer.

  4. Ships

    Only a yes ships it.

When the inbox fills up

Show this example without or with

WithoutBilling, faults and complaints sit in one pile until someone has time to sort them.

WithA router agent reads each message and sends it to the right place: billing, technical, or a person. Complaints always reach a person.

Inbox, by hand todayExample, simplified diagram

  1. The inbox fills up

    Billing, faults and complaints in one pile.

  2. It sits there

    Until someone has time to sort it.

  3. You sort it by hand

    One message at a time.

  4. Complaints wait as long as everything else.

Support triageExample, simplified diagram

  1. A message arrives

    By email, chat or a form.

  2. Router agent

    Reads it and decides where it goes.

  3. It goes to one of three:

    • Billing

      Payments and invoices.

    • Technical

      When something is not working.

    • Complaints

      Passed to a person.

When a decision is due

Show this example without or with

WithoutA big decision gets one point of view: yours, on a busy day.

WithThree agents look at one decision for cost, risk and the customer, and a final agent puts their views together. The final call is yours.

Decision, by hand todayExample, simplified diagram

  1. A big decision is due

    Cost, risk and the customer all matter.

  2. You think it through

    Alone, on a busy day.

  3. You decide

    From one point of view.

  4. Nobody checked all three.

The councilExample, simplified diagram

  1. A decision

    A question with more than one side.

  2. Three agents weigh it from different sides at the same time:

    • Cost

      What it costs.

    • Risk

      What could go wrong.

    • Customer

      How customers will feel.

  3. Final agent

    Puts the three views together and explains them.

  4. A person decides

    The final call is yours.

Tools.

What every example runs on. No new software for you to learn.

  • n8n

    Where the automations run, on our own account.

  • Claude

    For the parts that read and write: replies, drafts and summaries.

  • The apps you already use

    Your email, calendar, CRM and accounts software. You keep working where you work now.

We run it,
you watch it.

Everything runs on our side, and you see it on your dashboard, for a monthly fee. When something needs a person, it comes to you.

Summon a TalasamHow we work